It contains the Italian dialogs from an IT Help Desk that provides customer care and technical support to 15.000 users through a unique telephone number.

The Italian corpus is composed by two sets of dialogs:

- Human-Human real dialogs gatherd in the field during the project
  (about 550 dialogs);
- Human-Machine dialogs gathered through a Wizard of Oz application
  and regarding 10 typical Help Desk infrastructural issues (about 720
  dialogs).

The main feautures of LUNA Italian Corpus are:

- Spontaneus speech corpus;
- Full manual transcriptio;
- Segmentation in dialog turns;
- Shallow linguistic annotation (POS, chunks);
- Concept level annotation (attribute value).

Further information at: info@ist-luna.eu